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Prepare for a service crew job

Service crew work in restaurants and fast food shops. Here is the work, what employers look for and how to get ready for the interview.

The work

  • Greet customers and take their orders.
  • Make and serve food and drinks the way the shop shows you.
  • Keep the tables, the counter and the kitchen clean.
  • Work in shifts, also at night and on weekends, standing for many hours.

What employers look for

  • A friendly smile and good manners.
  • Clean hands, short nails and neat hair.
  • Simple English: greetings, numbers and menu words.
  • Speed and teamwork.

At the interview

  • Come clean and neatly dressed.
  • Practise: "Welcome! May I take your order?"
  • Answer short and true about the work you did before.
  • Show your Lucky Skills certificate.

Food safety

  • Wash your hands often, and always after the toilet.
  • Keep raw food and cooked food apart.
  • Tell your supervisor when you are sick.

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